This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Cart 0

Congratulations! Your order qualifies for free shipping You are ¥22,000 away from free shipping.
No more products available for purchase

Products
Pair with
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Repairing broken and frayed threads

(Example) Repair of the envelope-type long wallet "Encase"

1. Partially untie the thread

Carefully untie each stitch in any loose or frayed areas.

2. Preparation for resewing

Sew together by hand or with a sewing machine, dropping the needle back into the original needle hole.

3. Thread fastener

By melting the ends of the thread with a hot iron and burning them in place, it becomes less likely to come undone.

By re-stitching it, you can restore its usability and use it comfortably again.

If the leather is torn, it may not be possible to repair it, so please contact us as soon as possible.

-Repair procedure-

  • We will take the item in for inspection and then contact you with a quote.
  • It depends on the condition, but you can expect to pay between ¥2,000 and ¥15,000.
  • Please note that it will take approximately 1 to 3 weeks from the time we receive your item.
  • If it is difficult for us to keep your items for an extended period of time, please feel free to contact us and we will work to return your items to you as quickly as possible.
  • If you would like to request a repair by delivery, please contact us in advance by phone or email (with an image attached) before sending the item.
  • Please clearly state the following: 1) Name, 2) Phone number, 3) Return address, 4) Repair area.
  • We will contact you once the repairs are completed.
  • The customer is responsible for the round-trip shipping costs.

Contact Us

We also accept repairs other than those listed above. Please contact us by phone/email (with an attached image). For repairs, please deliver the product or bring it to our directly managed store. <Directly managed store> Business hours: 11:00-18:30 Closed on Tuesdays, Thursdays, and Fridays (except for New Year's holidays and temporary closures)