This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Cart 0

Congratulations! Your order qualifies for free shipping You are ¥22,000 away from free shipping.
No more products available for purchase

Products
Pair with
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Repairing broken and frayed threads

(Example) Repair of the envelope-style long wallet "Encase"

1. Partially unravel the thread

Carefully untie each stitch in the areas where the thread is frayed or worn.

2. Preparation for resewing

Sew together by hand or with a sewing machine, dropping the needle back into the original needle hole.

3. Thread clamp

By melting the end of the thread with a hot iron and burning it in place, it becomes less likely to come undone.

By re-stitching, the product will return to its original usability and you will be able to use it comfortably again.

If the leather is torn, it may not be possible to repair it, so please contact us as soon as possible.

-Repair process-

  • We will take the product into custody and then contact you with a quote after checking it.
  • Prices vary depending on the condition, but you can expect to pay between ¥5,000 and ¥30,000.
  • Please note that it will take approximately 1 to 3 weeks from the time we receive your item.
  • If it is difficult for us to keep your items for a long period of time, please feel free to contact us and we will work with you to schedule your return as soon as possible.
  • If you would like to request repairs by delivery, please contact us in advance by phone or email (with an attached image) before sending the product.
  • Please clearly state the following: 1) Name 2) Phone number 3) Return address 4) Repair area
  • We will contact you once the repair is complete.
  • The customer is responsible for the round-trip shipping costs.

Contact Us

We also accept repairs other than those listed above. Please contact us by phone/email (with an attached image). For repairs, please deliver the product or bring it to our directly managed store. <Directly managed store> Business hours: 11:00-18:30 Closed on Tuesdays, Thursdays, and Fridays (except for New Year's holidays and temporary closures)